Return & Refund Policy

Our goal is to make sure you are happy with your purchase but if you are not 100% satisfied, you may return the item within 30 days of receipt for a refund. We will reimburse your original shipping charges if the return is a result of our error.

  • We will refund you 100% of the purchase price, including shipping costs ’on the back of our mistake’ (after all, it shouldn’t be your fault if our products are faulty etc.).
  • If the item does not fit it is our responsibility to provide you with an exchange or reshipment free of cost. The same applies if the item has been damaged in transit.
  • You can get a full refund for a product that hasn’t been used and isn’t damaged. The only thing we ask is that you return it to us in its original packaging
  • Please note that any additional costs due to shipping delays and customs duty is not
  • If a refund is issued, it will be credited back to the original method of payment originally used for purchase

Please contact us If you would like the return of an item

Please email us at Before Returning the pakcage please help us to describe to your problem

  • Describe what is wrong with the product
  • Indicate that it is unopened and unused
  • Include a photo of the product
  • Explain why you are returning
  • State your order number and name if possible
  • Ask for either a refund or a replacement item

Cancellation of order

You just need to make the payment first, and then you can ask us to cancel your order by contacting our customer service.

  • Submit your message via the contact form on our website
  • You are free to cancel our order within 2 hours of order placement. Please ensure that you communicate directly with our Customer Service representatives in order to expedite the cancellation
  • If you need further explanation, do not hesitate to contact one of our courteous support staff. We apologize in advance

Our customer service team is available 24 hours a day, 7 days a week, and 365 days a year to answer any questions you may have. Simply reply to your query regarding the delivery and service.

Please Note: You have 2 hours after placing your order to cancel the order or make any modifications or additions.

You can contact customer service 24/7/365. Check out the FAQ page for answers to common questions.

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